Privacy Policy for DealHero.ch

Last updated: 5 May, 2025

At DealHero.ch, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the Swiss Federal Act on Data Protection (revDSG) and the General Data Protection Regulation (GDPR) of the EU.

By using our website and becoming a member, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

DealHero.ch is operated by DealHero GmbH, based in Switzerland. We are responsible for processing your personal data as the data controller.

Company name: DealHero GmbH

Address: Tiergartenstrasse 7, 8802, Kilchberg, Switzerland

Email: Hello@dealhero.ch

2. What We Do

DealHero is a members-only platform where Swiss SMEs can access exclusive, pre-negotiated offers from partner companies. Members register, pay a subscription fee, and log in to access deals. When users claim a deal, selected information may be shared with the relevant partner.

3. What Personal Data We Collect

We collect the following categories of data:

- Identification data: Full name, company name, industry

- Contact data: Email address, business address

- Account data: Username, hashed passwords, login activity

- Payment data: Processed via Stripe (we do not store full payment details)

- Usage data: Pages visited, deals clicked, referral sources

- Affiliate interactions: Information on which affiliate links were clicked

- Technical data: IP address, browser type, operating system

We do not collect sensitive data (e.g., religious or health-related data).

4. How We Collect Your Data

- Directly from you when you register and log in

- When you interact with offers or click links

- Through Stripe when you make a payment

- Via cookies and analytics tools when you use our site

5. How We Use Your Data

We use your data to:

- Manage your DealHero membership and login access

- Provide access to the members-only area and offers

- Communicate important updates or partner offers

- Facilitate secure payments via Stripe

- Monitor performance and improve our services

- Comply with legal and tax obligations

6. When We Share Data

Your data will only be shared with third parties in the following situations:

- Stripe: To process your payment securely

- Squarespace & Hostpoint: For website hosting and user interaction

- Partner companies: Only when you actively claim a deal or redeem an offer. We share the minimum necessary data (e.g. company name, contact details) to fulfill the deal

- Affiliate networks: When you click on an affiliate link, tracking may occur via the affiliate partner

- Legal authorities: If required by law or regulation

We do not sell your data.

7. Affiliate Links and Advertising

Some partner offers on DealHero are made available via affiliate programs. This means we may receive a commission if you click on a tracked link or redeem an offer. This does not affect the price or offer you receive.

We will always disclose when an offer uses affiliate links.

8. Use of Stripe

We use Stripe to handle all subscription payments. Your credit card or banking details are never stored on DealHero servers.

For more about Stripe's data protection practices, see https://stripe.com/privacy

9. Use of Squarespace & Hostpoint

Our website is built using Squarespace, but is hosted via Hostpoint, a trusted Swiss web hosting provider.

Squarespace and Hostpoint may collect anonymous usage and technical data (like cookies or IP addresses) for functional and analytical purposes. See Squarespace Privacy and Hostpoint Privacy policies.

10. Cookies and Tracking

We use cookies to:

- Keep you logged in securely

- Measure usage of the website (e.g. Google Analytics)

- Track affiliate link clicks

You can control or delete cookies via your browser settings.

11. Legal Grounds for Processing (GDPR Art. 6)

We rely on the following legal bases:

- Contractual necessity: Managing your membership and payments

- Consent: For marketing emails or cookie tracking

- Legitimate interest: Running and improving the platform

- Legal obligation: Compliance with tax and financial regulations

12. Your Rights

As a user under Swiss and EU data protection laws, you have the right to:

- Access your personal data

- Correct or update incorrect information

- Request deletion (right to be forgotten)

- Object to or restrict processing in certain cases

- Withdraw consent at any time

To exercise your rights, email us at: Legal@dealhero.ch

13. Data Storage and Security

- Data is stored on secure servers hosted in Switzerland

- Access is restricted to authorized personnel only

- We use industry-standard encryption and security protocols

14. International Transfers

Some services (e.g. Stripe) may store data outside Switzerland or the EU. We ensure all providers comply with GDPR or relevant adequacy agreements (e.g. Privacy Shield, SCCs).

15. Retention Period

We retain your data:

- For as long as you have an active membership

- As needed to comply with legal requirements (e.g. tax law)

- For up to 12 months after account deletion, unless legally required otherwise

16. Contact and Questions

If you have any questions about this policy or your data, contact:

DealHero GmbH

Tiergartenstrasse 7, 8802, Kilchberg, Switzerland

Email: Hello@dealhero.ch

Switzerland

17. Updates to This Policy

We may update this policy occasionally. The latest version is always available on our website.

Thank you for trusting DealHero.ch.